Privacy policy

SILVA PARAS Privacy Policy

1. Introduction

At SILVA PARAS, owned and operated by Sofia Silva Paras ("we", "our" or "us"), we value and respect your privacy. This Privacy Policy explains how we collect and process your personal data when you visit www.silvaparas.com (our "Website") or interact with us via email, phone, post, or social media. It also applies when you purchase products directly from our Website.

2. How and When We Collect Personal Data

We collect personal data:

• Directly from you (e.g., when you place an order or contact us);

• Automatically via cookies and analytics on our Website;

• From third parties such as delivery and payment providers.

3. What Personal Data We Collect

• Name, email, phone number, billing/delivery address

• Payment details (via third-party processor)

• Order history and account details

• Technical data (IP address, device/browser info)

• Any images or feedback you voluntarily share

4. How We Use Your Personal Data

Purpose	Use	Legal Basis
Order processing	Contact info, order details, delivery updates	Contractual necessity
Customer support	Contact info, purchase history, submitted images	Legitimate interest
Improve services	Feedback, technical data, usage statistics	Legitimate interest
Marketing (if opted-in)	Email, cookies	Consent
Legal and security	Fraud detection, data retention	Legal obligation & legitimate interest

5. Sharing Personal Data

We may share data with:

• Payment processors

• Delivery providers

• IT, website and analytics services

• Legal authorities if required

We do not sell or rent your personal data.

6. Data Retention

We retain your data only as long as necessary to:

• Fulfill your orders

• Comply with legal requirements

• Prevent fraud or misuse

7. International Transfers

Your data may be transferred outside the EU. We ensure appropriate safeguards are in place, such as standard contractual clauses.

8. Your Rights

You may:

• Request access or correction

• Request deletion (when applicable)

• Object to or restrict processing

• Withdraw consent (for marketing)

• Request data portability

To exercise your rights, contact sofia@silvaparas.com.

9. Updates to This Policy

We may update this policy occasionally. We recommend checking www.silvaparas.com/privacy-policy periodically.

10. Contact Us

Email: sofia@silvaparas.com
Dispatch & Delivery Address: 5 Rue de Magdebourg, 75116, Paris, France
Effective Date: 22 July 2025